All orders are processed as fast as possible after the order is completed !

The processing times are usually 2-3 business days (Monday-Friday) but please note processing can take longer during busy sales and Holidays season !

This timeframe is given to you as an estimation of when you should expect your product to arrive.

Please note that this timeframe is not a guaranteed date of delivery, the order could arrive after the estimated date.

If you need a product for a specific event please order it long in advance. I cannot guarantee any delivery dates and cannot be held responsible if the order takes 30 business days to arrive.

For French orders, the usual delivery timeframe is :

2 - 4 business days after shipping

For European orders, the usual delivery timeframe is :

3 - 30 business days after shipping

For International orders, the usual delivery timeframe is :

6 - 30 business days after shipping

Custom fees vary depending on your country and are at the buyer's charge.

French and European orders are not subject to custom fees.

British and International orders may be subject to custom fees when entering your country. I am legally obliged to declare the value of the products you are receiving and cannot mark them as gift.

◘ For French orders, you will receive the tracking number as soon as your order has been shipped.

◘ For International orders :

     • Standard shipping does not include tracking

     • If you opted for tracked shipping, you will receive the tracking number as soon as your order has been shipped. The tracking will start on the French post office website and will continue on your local postal website.

If your order hasn't arrived after 15 business days for France or 30 business days (Monday-Friday) for an international order, please contact me via the contact form with your order number and name.

Delivery can sometimes be delayed or postal workers can forget to scan the package during its journey to you.

If your tracking hasn't been updated for more than 7 business days contact me via the form with your order number and name, and I will assist you further !